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STORE POLICY

Customer Care

We stand by our products. If for any reason you are not happy with your purchase, please contact us directly

Privacy & Safety

Wacky Wolf Toys reserves the right to make changes to the terms and conditions of use and services at any time. Ensure you are chekcing these regularly as they may change as required.  

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Your private information such as identity and financial information is our highest priority. For no reason shall your financial information be stored by Wacky Wolf Toys. 

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You agree to only provide accurate and current information to Wacky Wolf Toys to complete your orders. You are solely responsible to ensure you update us at any time this information should change.

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                                            TOY SAFETY​

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We at Wacky Wolf Toys are committed to providing a platform for safe toys. Products may contain small parts, considered choking hazards for children under three years of age. We advise strict parental supervision when using all products. By purchasing products for children you understand and acknowledge that it is the responsibility of the parent(s)/legal guardian(s) of the child to determine appropriate and suitable products for their child. Wacky Wolf Toys disclaims any and all liability arising from the mishandling of products and wrong usage of the same.

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TERMS AND CONDITIONS​

Please carefully read the following Terms of Use before using the wackywolftoys.ca website. By accessing the wackywolftoys.ca website, you agree to be bound by these Terms of Use.

 

These terms and conditions govern the use of wackywolftoys.ca. This site is owned and operated by Wacky Wolf Toys. This Site is an ecommerce website. ​​

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By using this Site, you indicate that you read and understand these Terms and Conditions and agree to abide by them at all times. These Terms and Conditions may be updated from time to time.

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If at any time you do not agree to these Terms of Use, please do not use this Site.

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Access to Site​

You will be able to access our Site without having to register any details with us.

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Site Uptime​

We take all reasonable steps so that our Site is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore, we will not be liable if this Site is unavailable at any time.

Our Site may be temporarily unavailable due to issues such as system failure, maintenance or repair, or for reasons beyond our control. Where possible, we will try to give our users advanced warning of maintenance issues but shall not be obliged to do so.

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Product Information

Most products displayed on the Site are available at wackywolftoys.ca and some retail stores in Canada while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in stores and vice versa. The prices displayed on the Site are quoted in Canadian dollars. All prices, pictures and descriptions on this site are subject to change. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies. When you place your order with us, you agree to the price and terms indicated on our website. Price differences related to future or past prices in our store or any other store's prices are not refundable. The particular technical specifications and settings of your computer or device and its display could affect the accuracy of its display of the colors of products offered on the Site.

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Intellectual Property​

All content published and made available on our Site is the property of Nathalie Trouve and Eric Usakov and the Site's creators. This includes, but is not limited to images, text, documents, downloable files and anything that contributes to the compostition of our site.

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Acceptable Use​

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Violate the intellectual property rights of the Site owners or any third party to the Site;

  • ​Hack into the account of another used of the Site; or​

  • Act in any way that could be considered fraudulent.

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If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

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Accounts​

When you create an account on our Site, you agree to the following:

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1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

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2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

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We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

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Sale of Goods

These Terms and Conditions govern the sale of goods available on our Site.​ These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information , descriptions, or images that we provide about our goods are as accurate as possible.  You agree to purchase goods from our Site at your own risk.

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We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

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Copyright​

All content included in the Site, such as text, graphics, logos, button icons, images, audio clips, video, and software, is the property of Wacky Wolf Toys and wackywolftoys.ca or its content suppliers and protected by Canadian and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Wacky Wolf Toys and wackywolftoys.ca and protected by Canadian and international copyright laws. All software used on the Site is the property of Wacky Wolf Toys and wackywolftoys.ca or its software suppliers and protected by Canadian and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.

By submitting copy/text for personalization, the customer represents that the use thereof by the factory on the items ordered will not violate any laws, and Wacky Wolf Toys hereby disclaims any liability for compliance with such laws in the use of the customer’s copy or material.

 

Trademarks

All trademarks, logos, service marks and trade names are proprietary to Wacky Wolf Toys and wackywolftoys.ca, or other respective owners that have granted the Site the right and license to use such intellectual property.

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Links to Third-Party Websites

This Site may contain links to third-party websites other than our own. Wacky Wolf Toys and wackywolftoys.ca do not assume any responsibility for those websites and provides those links solely for the convenience of our visitors.

Wacky Wolf Toys and wackywolftoys.ca do not control the content of those websites and takes no responsibility for their content, nor should it be implied that Wacky Wolf Toys and wackywolftoys.ca endorses or otherwise recommends such websites or the products or services offered.

 

Limitation on Liability

IN NO EVENT SHALL Wacky Wolf Toys or wackywolftoys.ca OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF Wacky Wolf Toys or wackywolftoys.ca HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

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Indemnification

You agree to indemnify and hold [website owner] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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Limits of Responsibility

We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of our products.

 

​​​Disclaimer

Your use of this website is at your own risk. The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Wacky Wolf Toys and wackywolftoys.com AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, Wacky Wolf Toys and wackywolftoys.com and its suppliers do not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

 

Please contact us if you have any questions or concerns. 

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Wacky Wolf Toys​

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